CLUB Membership Concierge - World-Class Customer Experience

Bass Pro, LLC; Memphis (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a CLUB Outfitter to deliver world-class customer service and explain the CLUB benefits to guests. You will be the product expert, assist with acquiring and activating new members, CLUB sales, and ensuring a seamless customer experience.

In this part-time role, you will greet customers, demonstrate CLUB features, process payments and applications, and keep the CLUB Booth organized. Excellent communication and attention to detail are essential for success in this position.

Qualifications

• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.

Responsibilities

• Greet customers and present CLUB membership opportunities.
• Demonstrate CLUB benefits and assist with sales and activations.
• Process payments and CLUB applications accurately.
• Keep CLUB Booth organized and inventory accurate.
• Provide peer coaching and CLUB advocacy as needed.

Skills

Customer service

Communication

Attention to detail

Organization

Adaptability

Self-motivated

Education

High school diploma

Job description

Bass Pro Shops is seeking a CLUB Outfitter to deliver world-class customer service and explain the CLUB benefits to guests. You will be the product expert, assist with acquiring and activating new members, CLUB sales, and ensuring a seamless customer experience.

In this part-time role, you will greet customers, demonstrate CLUB features, process payments and applications, and keep the CLUB Booth organized. Excellent communication and attention to detail are essential for success in this position.