Club Member Experience Specialist (Part-Time)

Bass Pro Shops; Buda (TX); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a part-time CLUB Customer Service Outfitter in Buda, TX. You will greet guests, educate on CLUB benefits, process memberships, and support CLUB operations across the store. The role emphasizes product knowledge, customer engagement, and accurate service with a friendly, helpful approach.

You will handle payments, assist with applications, and deliver an outstanding member experience while contributing to team goals and store performance.

Qualifications

• High school diploma or equivalent.
• 0–2 years of customer service experience.
• Excellent organization and communication skills.
• Ability to adapt to new processes and procedures.

Responsibilities

• Greet customers and present Bass Pro CLUB membership opportunities.
• Act as CLUB product expert and assist with enrollment and activations.
• Demonstrate products and promote CLUB benefits.
• Process payments and answer account questions; assist with applications.
• Maintain CLUB booth inventory and cleanliness.
• Provide daily feedback and reports; offer peer coaching and advocacy.

Skills

Customer service

Sales experience

Verbal communication

Written communication

Adaptability

Education

High school diploma or equivalent

Tools

POS system

Account management tools

Job description

Bass Pro Shops is seeking a part-time CLUB Customer Service Outfitter in Buda, TX. You will greet guests, educate on CLUB benefits, process memberships, and support CLUB operations across the store. The role emphasizes product knowledge, customer engagement, and accurate service with a friendly, helpful approach.

You will handle payments, assist with applications, and deliver an outstanding member experience while contributing to team goals and store performance.