CLUB Member Experience Specialist

Bass Pro Shops; Auburn Hills (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Auburn Hills, MI is seeking a CLUB Customer Service Outfitter to deliver world-class service and promote CLUB memberships. You will demonstrate products, process applications, and assist guests with their CLUB experience while keeping the booth organized and stocked.

This part-time role requires a high school diploma or equivalent and 0–2 years in customer service; strong communication, initiative, and reliability are valued in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of customer service experience preferred.
• Strong communication and initiative in unsupervised settings.

Responsibilities

• Assist customers and promote Bass Pro Shops CLUB membership.
• Explain CLUB benefits and process applications.
• Maintain CLUB booth inventory and cleanliness.
• Process payments and CLUB applications; respond to inquiries.
• Provide peer coaching and club-related feedback to team.

Skills

Organizational skills

Customer service experience

Verbal & written communication

Adaptability

Self-motivation

Education

High school diploma or equivalent

Job description

Bass Pro Shops in Auburn Hills, MI is seeking a CLUB Customer Service Outfitter to deliver world-class service and promote CLUB memberships. You will demonstrate products, process applications, and assist guests with their CLUB experience while keeping the booth organized and stocked.

This part-time role requires a high school diploma or equivalent and 0–2 years in customer service; strong communication, initiative, and reliability are valued in a fast-paced retail environment.