Club Member Experience Associate

Bradville Square Fitness, LLC; California (MO); On-site; USD 23,000 - 24,000; Full time

Job summary

Taymax Group is hiring a Member Services Representative at a Planet Fitness club in Sacramento, CA. The role focuses on creating a friendly, welcoming experience for members and guests, assisting with tours, signups, and account updates.

Ideal candidates bring a service mindset, basic computer skills, and reliability. The position requires standing, customer interaction, and a commitment to maintaining a clean, inviting gym environment.

Qualifications

• 18 years or older.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability required.

Responsibilities

• Greet members, prospective members and guests and provide exceptional service.
• Check members into the system and assist with tours for prospective members.
• Sign up new members and calculate rates and monthly payments.
• Assist the Club Manager with cash drawer counts as needed.
• Update member accounts and respond to questions in a timely, professional manner.
• Maintain club cleanliness and assist with daily cleaning tasks.

Skills

Customer service

Front desk

Teamwork

Punctuality

Basic computer skills

Education

High School diploma/GED

Tools

POS system

Job description

Taymax Group is hiring a Member Services Representative at a Planet Fitness club in Sacramento, CA. The role focuses on creating a friendly, welcoming experience for members and guests, assisting with tours, signups, and account updates.

Ideal candidates bring a service mindset, basic computer skills, and reliability. The position requires standing, customer interaction, and a commitment to maintaining a clean, inviting gym environment.