Member Experience Specialist

Crescent Fitness, LLC; Nashville (TN); On-site; USD 17,000 - 18,000; Full time

Job summary

The Taymax Group is hiring a Member Services Representative at a Planet Fitness club in Nashville. You will greet members and guests, sign up new members, give tours, and manage front desk tasks while delivering friendly, professional service.

Responsibilities include updating member accounts, answering questions, and helping with club housekeeping. A positive attitude, reliability, and basic computer skills are essential for success in this role.

Qualifications

• Experience in front-desk or hospitality is preferred.
• Basic computer skills for member check-in and data entry.
• Reliable and punctual with a friendly, positive demeanor.

Responsibilities

• Greet members and guests with a welcoming attitude and provide information.
• Handle front desk duties including phone calls and sign-ups.
• Assist with member inquiries, tours, and account updates as needed.
• Maintain club cleanliness and assist the manager as required.

Skills

Customer service background

Basic computer proficiency

Punctuality and reliability

Team player

Positive attitude

Education

High School diploma/GED

Job description

The Taymax Group is hiring a Member Services Representative at a Planet Fitness club in Nashville. You will greet members and guests, sign up new members, give tours, and manage front desk tasks while delivering friendly, professional service.

Responsibilities include updating member accounts, answering questions, and helping with club housekeeping. A positive attitude, reliability, and basic computer skills are essential for success in this role.