CLUB Member Concierge & Product Expert

Bass Pro Shops; Round Rock (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Round Rock, TX is seeking a part-time CLUB Outfitter to deliver world-class guest service and promote CLUB membership. You will act as a product expert, process applications, and support CLUB operations across the store.

Responsibilities include greeting guests, educating them about CLUB benefits, handling payments, maintaining booth cleanliness, and providing daily feedback. Prior experience in customer service is preferred; high school diploma required.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of experience in customer service.
• Strong verbal and written communication skills.

Responsibilities

• Greet customers and present CLUB membership options.
• Explain CLUB benefits and assist with applications.
• Operate CLUB transactions and process payments.
• Maintain accurate CLUB inventory and booth cleanliness.
• Provide customer service and meet store metrics.
• Generate and share daily CLUB reports and feedback.

Skills

Customer service

Verbal communication

Written communication

Organization

Adaptability

Initiative

Education

High school diploma or equivalent

Tools

POS systems

Job description

Bass Pro Shops in Round Rock, TX is seeking a part-time CLUB Outfitter to deliver world-class guest service and promote CLUB membership. You will act as a product expert, process applications, and support CLUB operations across the store.

Responsibilities include greeting guests, educating them about CLUB benefits, handling payments, maintaining booth cleanliness, and providing daily feedback. Prior experience in customer service is preferred; high school diploma required.