CLUB Member Concierge & Product Expert

Bass Pro Shops; Berlin (MA); On-site; USD 23,000 - 27,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world class customer service and promote the CLUB membership benefits. The Outfitter will be the product expert, handling CLUB sales, account servicing, and member activation while maintaining compliance and accurate CLUB inventory.

Responsibilities include engaging with guests, presenting CLUB membership options, processing payments, handling applications, and providing timely feedback and reports.

Qualifications

• Minimum Degree Required: High school diploma or equivalent experience.
• Experience: 0 to 2 Years of Experience.

Responsibilities

• Provide world class customer service and ensure a pleasant shopping experience.
• Greet customers and present CLUB membership opportunities or exclusive experiences for current members.
• Execute CLUB operational and compliance programs and demonstrate products.

Skills

Customer service

Organization

Communication

Adaptability

Initiative

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world class customer service and promote the CLUB membership benefits. The Outfitter will be the product expert, handling CLUB sales, account servicing, and member activation while maintaining compliance and accurate CLUB inventory.

Responsibilities include engaging with guests, presenting CLUB membership options, processing payments, handling applications, and providing timely feedback and reports.