Club Manager: Lead Retail Operations & Member Experience

bjswholesaleclub; Pasadena (CA); On-site; USD 100,000 - 138,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s memberships

Generous paid time off

Flexible health benefits

401(k) retirement savings with company

Employee stock purchase plan

Job summary

BJ’s Wholesale Club in Pasadena is seeking a Club Manager to lead daily operations, drive profitability, and deliver an outstanding member experience. You will oversee team members, manage budgets, and align store priorities with company strategy.

The role demands proven leadership, strong communication, and a customer-service mindset to maintain high standards and grow sales while controlling costs.

Qualifications

• 4+ years of experience in retail store, supermarket, or warehouse operations management.
• Strong drive for results with honesty and service focus.
• Excellent communication and leadership of large teams.
• Understanding of P&L, shrink control, merchandising, and problem solving.

Responsibilities

• Leads the team with vision, direction, and clear communication.
• Creates a productive club culture with recognition of achievements.
• Manages talent, coaches performance, and drives results.
• Monitors local competition and retail trends to stay ahead.
• Controls costs and implements efficiency improvements.
• Drives profit objectives and collaborates with Home Office on targets.

Skills

Leadership

Communication

Team management

Customer service

Analytical thinking

Education

High school diploma or college degree

Job description

BJ’s Wholesale Club in Pasadena is seeking a Club Manager to lead daily operations, drive profitability, and deliver an outstanding member experience. You will oversee team members, manage budgets, and align store priorities with company strategy.

The role demands proven leadership, strong communication, and a customer-service mindset to maintain high standards and grow sales while controlling costs.