Club Manager: Lead Growth, Service & Team Excellence

Planet Fitness; Rohrerstown (PA); Vor Ort; USD 45.000 - 55.000; Vollzeit

Benefits dieser Stelle

Growth opportunities

PTO for all employees

401K Retirement Fund (Employer match 4

Health Insurance Options

Life Insurance & Short-Term Disability

Employee Assistance Program

Free employee Black Card Membership

Zusammenfassung

National Fitness Partners is seeking a Club Manager to lead daily operations at the Lancaster location. You will supervise staff, drive member experiences, and ensure operational and financial goals are met to create raving fans.

The role requires strong leadership, customer service, and the ability to coach a diverse team while managing payroll, staffing, and safety compliance. Growth opportunities, solid benefits, and a supportive culture are offered.

Qualifikationen

• Superior customer service skills, preferably in the fitness industry.
• High school education or GED.
• Management experience, Planet Fitness preferred.
• Excellent leadership, diplomacy and listening skills.
• Basic computer proficiency (Microsoft Office).
• Ability to coach and develop team members.

Aufgaben

• Ensure club is fully staffed, and the team performs to NFP standards.
• Recruitment, screening, interviewing, hiring decisions; back up support as needed.
• Consistently achieve monthly goals and KPIs.
• Provide exceptional customer service; create welcoming environment.
• Manage payroll and scheduling; ensure accuracy.
• Maintain club cleanliness, safety, and pass monthly BER inspections.
• Coach staff; enforce policies; progressive discipline as needed.
• Drive membership sales and participate in community outreach.
• Invest in staff training and development; execute improvement plans.
• Update GM weekly on club progress; attend regional meetings.

Kenntnisse

Superior customer service

Leadership

Communication

Team management

Microsoft Office

Ausbildung

High school diploma or GED

Jobbeschreibung

National Fitness Partners is seeking a Club Manager to lead daily operations at the Lancaster location. You will supervise staff, drive member experiences, and ensure operational and financial goals are met to create raving fans.

The role requires strong leadership, customer service, and the ability to coach a diverse team while managing payroll, staffing, and safety compliance. Growth opportunities, solid benefits, and a supportive culture are offered.