Club Manager

Planet Fitness - Baseline Fitness; Carencro (LA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one guest

Job summary

Planet Fitness - Baseline Fitness in Louisiana is seeking a Gym Manager to oversee daily operations, ensure a positive member experience, and support a growing team.

You will recruit, hire, train, and schedule staff, supervise member service, manage front desk duties, and uphold company policies while maintaining a welcoming club image.

Qualifications

• High school diploma required.
• Supervisory experience required.
• Strong customer service and communication skills.
• Ability to stand/walk for long periods and lift up to 50 lbs.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Oversee member service to ensure a great customer experience at all times.
• Manage front desk tasks: greeting members, tours, and handling inquiries.
• Support team members and club members; coach performance to standards.

Skills

Supervisory experience

Customer service

Team leadership

Communication skills

Organizational skills

Education

High school diploma

Tools

Paycom

Job description

Job SummaryResponsible for oversight of gym operations to ensure positive member experience and a financially successful club.Essential Duties and ResponsibilitiesRecruit, hire, train, schedule and supervise team members.Member service oversight making sure all team members are providing a great customer service experience at all times.High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc.Provide support for team members and club members.Create and maintain a positive image for the club.Coaching and counseling performance to help achieve company standards.Ensure prompt opening/closing of gym.Ensure staff are aware and trained on all current marketing promotions.Finish manager portion of onboarding, in Paycom, for all new hires.Ensure the club is open and staffed during all hours of business.Ensuring self and team members are implementing and adhering to all company policies and procedures.Responsible for ordering supplies and tracking inventory.BenefitsDollars for Scholars ProgramEmployee Appreciation ProgramFree Membership for self and one family member or friendTeam Member Support TeamHealth, Dental and Vision InsuranceCritical Illness InsuranceShort Term Disability InsuranceAccident InsuranceVoluntary Life InsurancePet InsuranceHSAAdvancement OpportunitiesMinimum QualificationsHigh school diplomaPrior supervisory experienceStrong customer service skillsStrong communication, organizational and leadership skillsBasic computer proficiencyPhysical DemandsStanding and walking at least 75% of the shiftTalking in person or on the phone at least 75% of the shiftMust be able to lift up to 50 lbs less than 30% of the time