Club Host: Guest Experience Lead

Invited Clubs; Roswell (GA); Sur place; USD 26 000 - 38 000; Plein temps

Résumé du poste

Invited Clubs is seeking a Host to warmly greet and seat members and guests, ensuring a smooth start to every visit. You will maintain an organized host area, assist with member services, and support the team in delivering the Invited 3-steps of service.

The role requires a high school diploma, strong communication, and prior hospitality experience. You will work in a dynamic club environment, with duties including handling a multi-line phone system and contributing to a positive guest

Qualifications

• High school diploma or equivalent.
• Experience in service or hospitality preferred.
• Experience operating a multi-line telephone system.

Responsabilités

• Greet members and guests warmly as they arrive.
• Seat members and guests and maintain a welcoming atmosphere.
• Maintain an organized host podium and close out the podium at shift end.
• Provide professional, calm communication with members and guests.
• Assist service staff as needed and uphold Invited service standards.
• Notify management of member/guest concerns and assist with service recovery.
• Attend daily briefings and stay informed about club activities.

Connaissances

Strong communication

Hospitality experience

Confidentiality

Formation

High school diploma or equivalent

Outils

Telephone/Tablet

POS System

Description du poste

Invited Clubs is seeking a Host to warmly greet and seat members and guests, ensuring a smooth start to every visit. You will maintain an organized host area, assist with member services, and support the team in delivering the Invited 3-steps of service.

The role requires a high school diploma, strong communication, and prior hospitality experience. You will work in a dynamic club environment, with duties including handling a multi-line phone system and contributing to a positive guest