Guest Experience Host

Invited Clubs; Hilton Head Island (SC); On-site; USD 25,000 - 40,000; Full time

Job summary

Invited Clubs is seeking a friendly Host to warmly greet and seat members and guests, setting the tone for their club experience. You will uphold the 3-steps of service, keep the host area organized, and assist with member services as needed to support the team.

Ideal candidates have a high school diploma and strong communication skills; hospitality experience is a plus. The role requires standing, working weekends/holidays, and maintaining professionalism throughout shifts.

Qualifications

• High school diploma or equivalent is required or preferred.
• Experience in hospitality or service is advantageous.
• Experience operating a multi-line telephone system is preferred.
• Ability to handle sensitive member information with discretion.
• Strong communication and following instructions accurately.

Responsibilities

• Greet members and guests by name and seat them with a warm, welcoming approach.
• Maintain an organized host podium and complete end-of-shift close-out tasks.
• Provide professional, calm service and assist the dining team as needed.
• Handle guest requests and minor issues, following service standards.
• Support staff and participate in daily briefings to stay informed.
• Adhere to safety guidelines and club policies at all times.

Skills

Customer service

Telephone handling

Communication

Teamwork

Professionalism

Education

High school diploma or equivalent

Tools

Telephone/Tablet

POS System

Job description

Invited Clubs is seeking a friendly Host to warmly greet and seat members and guests, setting the tone for their club experience. You will uphold the 3-steps of service, keep the host area organized, and assist with member services as needed to support the team.

Ideal candidates have a high school diploma and strong communication skills; hospitality experience is a plus. The role requires standing, working weekends/holidays, and maintaining professionalism throughout shifts.