Gym Club Manager: Lead Member Experience & Operations

Paycom - ATS; Castle Rock (CO); On-site; USD 30,000 - 43,000; Full time

Job summary

Paycom - ATS in Castle Rock, CO is seeking a Gym Operations Manager to oversee daily club operations, ensure a positive member experience, and drive financial performance.

You will recruit, hire, train, schedule and supervise staff; supervise front desk tasks; greet potential members and give tours; resolve member service issues; ensure opening and closing; maintain cleanliness; process weekly payroll; coordinate marketing; authorize expenditures; prepare new hire forms; provide backup coverage.

Qualifications

• Minimum: High school diploma.
• Prior supervisory experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise staff.
• Member service oversight ensuring great customer experience at all times.
• Involved in all front desk related tasks.
• Great/meet potential members and provide gym tour.
• Facilitate member service issues and questions.
• Ensure prompt opening/closing of gym.
• Oversee cleanliness and appearance of gym, including daily cleaning.

Skills

Supervisory experience

Strong customer service

Communication skills

Organizational skills

Leadership

Basic computer skills

Education

High school diploma

Job description

Paycom - ATS in Castle Rock, CO is seeking a Gym Operations Manager to oversee daily club operations, ensure a positive member experience, and drive financial performance.

You will recruit, hire, train, schedule and supervise staff; supervise front desk tasks; greet potential members and give tours; resolve member service issues; ensure opening and closing; maintain cleanliness; process weekly payroll; coordinate marketing; authorize expenditures; prepare new hire forms; provide backup coverage.