Club Front Desk & Member Services Lead

Syufy Group; Boise (ID); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401K match

Free club membership

Employee discounts

Flexible scheduling

Competitive wages

Job summary

Villa Sport Boise is seeking a committed Member Services leader to oversee front desk and Fuel Center operations. You will ensure excellent service for members as they enter, depart, and seek information, while promoting a welcoming club environment in Boise, ID.

The role emphasizes a high level of customer service, team coordination, and adherence to club policies. Benefits include a 401(k) match, complimentary club access, and flexible scheduling, with compensation based on experience.

Qualifications

• Excellent communication and customer service skills.
• Ability to stand for extended periods of time.
• Basic computer skills.
• Thorough understanding of the Company's membership packages and incentives.
• Upbeat personality with the ability to connect with new people daily.
• Ability to properly fill out the necessary paperwork and agreements associated with our business.

Responsibilities

• Leads the Member Services team and manages operations of the Member Services department, including front desk and Fuel Center.
• Ensures members receive excellent service when entering and departing the club, requesting information, and utilizing the Fuel Center.

Skills

Excellent communication

Customer service

Stand for long periods

Basic computer skills

People contact

Job description

Villa Sport Boise is seeking a committed Member Services leader to oversee front desk and Fuel Center operations. You will ensure excellent service for members as they enter, depart, and seek information, while promoting a welcoming club environment in Boise, ID.

The role emphasizes a high level of customer service, team coordination, and adherence to club policies. Benefits include a 401(k) match, complimentary club access, and flexible scheduling, with compensation based on experience.