Member Experience & Club Operations Lead

VillaSport Athletic Club and Spa; Boise (ID); In loco; USD 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full benefits package

Paid time off (PTO)

401K with 4% match

Complimentary club membership

Discounts on products and services

Descrizione del lavoro

VillaSport Athletic Club and Spa in Boise, ID seeks a Member Experience Manager to support the General Manager with gym operations, member services, and club cleanliness to help reach membership and sales targets. This role acts as the on-duty manager when the GM is away.

The position offers full-time hours, a comprehensive benefits package, PTO, 401(k) with company match up to 4%, complimentary club membership, and product/service discounts.

Competenze

• Possess a thorough understanding of facility operations as defined by company standards.
• Comprehensive knowledge of all facility operational, sales, and management systems.
• Proficient in the use of all software programs that are utilized at the facility.
• Ability and experience in effectively motivating and managing a staff of employees.

Mansioni

• The Member Experience Manager will assist the General Manager with all operations of a particular gym to include member services, club cleanliness and ensuring the club is achieving projected membership/sales goals.
• Member Experience Manager is the manager on duty while the General Manager is not present.

Conoscenze

Facility operations knowledge

Staff management

Leadership qualities

Sales systems understanding

Descrizione del lavoro

VillaSport Athletic Club and Spa in Boise, ID seeks a Member Experience Manager to support the General Manager with gym operations, member services, and club cleanliness to help reach membership and sales targets. This role acts as the on-duty manager when the GM is away.

The position offers full-time hours, a comprehensive benefits package, PTO, 401(k) with company match up to 4%, complimentary club membership, and product/service discounts.