Member Services Specialist: Memorable Member Care

Villasport-Athletic-Club-and-Sp; Boise (ID); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) matching up to 4%

Complimentary club membership

Discounts on club goods and services

Flexible scheduling

Job summary

Villa Sport is hiring a Member Services Associate in Boise, Idaho. You will greet members and guests, know club policies, and relay them in a professional manner while assisting with their needs.

The role emphasizes excellent communication, customer service, and teamwork. Eligible employees receive hourly pay, 401K with company match up to 4%, complimentary club membership, discounts on club goods and services, and flexible scheduling.

Qualifications

• Excellent communication and customer service skills.
• Ability to stand for long periods of time.
• Working knowledge of basic computer skills.
• Ability to lift up to 50 lbs.
• Memorize company scripts and greetings.
• Completion of PFC University Certification within 60 days.

Responsibilities

• Act as the gatekeeper for member and guest interactions.
• Set the tone and relay policies in a professional manner.
• Assist members and guests with their needs and questions.

Skills

Communication skills

Customer service

Stamina for standing

Basic computer skills

Lifting 50 lbs

Script memorization

PFC University Certification

Job description

Villa Sport is hiring a Member Services Associate in Boise, Idaho. You will greet members and guests, know club policies, and relay them in a professional manner while assisting with their needs.

The role emphasizes excellent communication, customer service, and teamwork. Eligible employees receive hourly pay, 401K with company match up to 4%, complimentary club membership, discounts on club goods and services, and flexible scheduling.