Member Services Lead - Front Desk & Club Experience

Villasport-Athletic-Club-and-Sp; Boise (ID); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) match up to 4%

Complimentary club membership

Discounts on goods and services

Flexible scheduling

Job summary

Villa Sport is seeking a Member Services Leader in Boise, Idaho. You will oversee the front desk and Fuel Center operations, ensuring members receive excellent service when entering and departing the club, and when requesting information.

The position offers an hourly wage based on experience, with a 401(k) match up to 4%, complimentary club membership, discounts on goods and services, and flexible scheduling to support a balanced lifestyle.

Qualifications

• Excellent communication and customer service skills.
• Ability to stand for extended periods of time.
• Basic computer skills.
• Thorough understanding of Villa Sport membership packages and incentives.
• Upbeat personality with the ability to connect with new people daily.

Responsibilities

• Lead the Member Services team and manage front desk and Fuel Center operations.
• Ensure all members receive excellent service when entering and departing the club, requesting information, and using the Fuel Center.
• Support scheduling and daily administrative tasks as needed.

Skills

Customer service

Communication

People skills

Tools

Basic computer skills

Job description

Villa Sport is seeking a Member Services Leader in Boise, Idaho. You will oversee the front desk and Fuel Center operations, ensuring members receive excellent service when entering and departing the club, and when requesting information.

The position offers an hourly wage based on experience, with a 401(k) match up to 4%, complimentary club membership, discounts on goods and services, and flexible scheduling to support a balanced lifestyle.