Member Experience Concierge — Front Desk

Invited Clubs; Rancho Santa Fe (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Invited Clubs in Rancho Santa Fe is seeking a Front Desk Fitness Attendant to welcome members and guests, manage check-ins/check-outs, and provide towel and water service during workouts. Excellent communication and a friendly, proactive service mindset are essential to create warm welcomes and fond farewells.

You will promote club amenities and programs, answer inquiries, direct calls, assist with reservations, maintain cleanliness, and support club operations with reliability and teamwork.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service role, preferably in fitness, hospitality, or similar.
• Demonstrated ability to interact positively and professionally with members and guests.
• Experience in maintaining cleanliness and organization in a public or recreational facility.
• Strong verbal communication skills to assist members and respond to needs.

Responsibilities

• Greet members and guests with enthusiasm; manage check-ins and check-outs.
• Promote club activities and amenities to members during visits.
• Provide towel and water service during workouts.
• Answer telephones promptly and direct calls to appropriate areas.
• Be knowledgeable about tennis, fitness programs, reservations, and upcoming events.
• Perform daily tasks to meet club standards and maintain organized spaces.

Skills

Customer service

Communication

Teamwork

Hospitality

Flexibility

Education

High school diploma

Tools

Computer/Phone/Tablet

Fitness equipment

Stereo equipment

Job description

Invited Clubs in Rancho Santa Fe is seeking a Front Desk Fitness Attendant to welcome members and guests, manage check-ins/check-outs, and provide towel and water service during workouts. Excellent communication and a friendly, proactive service mindset are essential to create warm welcomes and fond farewells.

You will promote club amenities and programs, answer inquiries, direct calls, assist with reservations, maintain cleanliness, and support club operations with reliability and teamwork.