Club Front Desk Concierge

The Bay Club Company; Bellevue (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Club Membership

Health Insurance

Paid Time off

Discounts on club services

Continuing Education

Community Involvement

Job summary

The Bay Club Company is seeking a friendly, professional front desk Associate to warmly greet members and guests as they arrive, check them in, and ensure a luxurious reception experience. You will manage guest registrations, bookings, and information while maintaining an inviting lobby environment.

Responsibilities include handling payments, answering calls, and supporting events and programs. This role requires hospitality experience and outstanding service, with shifts that may include days,

Qualifications

• Minimum: 1+ year hospitality or related service experience.
• Strong customer service and communication skills.
• Ability to greet guests and handle front-desk duties.
• Familiarity with spa software and standard office software.

Responsibilities

• Greet members and guests upon arrival and check them in.
• Manage guest registrations and collect any applicable guest fees.
• Book appointments and class reservations for members.
• Answer phones and transfer calls as needed.
• Maintain cleanliness and organization of the lobby and reception area.
• Process payments and balance cash drawer each shift.

Skills

Policies and Regulations

Written & Verbal Communication

Guest Service

Spa/Software Proficiency

Job description

The Bay Club Company is seeking a friendly, professional front desk Associate to warmly greet members and guests as they arrive, check them in, and ensure a luxurious reception experience. You will manage guest registrations, bookings, and information while maintaining an inviting lobby environment.

Responsibilities include handling payments, answering calls, and supporting events and programs. This role requires hospitality experience and outstanding service, with shifts that may include days,