Club Enablement & Onboarding Lead

Walmart; Virginia Beach (VA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U education program

Job summary

Sam's Club in Virginia Beach, VA is seeking a full-time onboarding and training coordinator to lead new-hire processes and ensure compliance with I-9 requirements and safety standards. You will drive program adoption, support club operations, and foster a culture aligned with our values.

You will coordinate tools and training to improve efficiency and member experience, mentor associates, and promote consistent practices across shifts, contributing to low turnover and strong career growth.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience.
• Coordinates onboarding efforts to ensure new associates adapt within their first 30, 60, 90, and 180 days.
• Facilitates orientation sessions aligned with Sam’s Club values and operational goals.
• Oversees the completion of I-9 documentation and ensures onboarding compliance.
• Promotes continuous learning and operational consistency while coaching and mentoring.

Skills

Retail experience

Customer service

Tools

Cash register

Job description

Sam's Club in Virginia Beach, VA is seeking a full-time onboarding and training coordinator to lead new-hire processes and ensure compliance with I-9 requirements and safety standards. You will drive program adoption, support club operations, and foster a culture aligned with our values.

You will coordinate tools and training to improve efficiency and member experience, mentor associates, and promote consistent practices across shifts, contributing to low turnover and strong career growth.