Club Enablement & Onboarding Leader

Walmart; Charlotte (NC); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off

Job summary

Sam’s Club in Charlotte, NC is hiring for a full-time front-end associate role. The position involves leading rollout of new tools, coordinating onboarding, ensuring I-9 compliance, and aligning with Sam’s Club values to improve efficiency and member experience.

You’ll mentor associates, promote continuous learning, support changes across departments, and help reduce turnover while strengthening club culture and community.

Qualifications

• Minimum 6 months of retail experience including operating front-end equipment.
• Minimum 6 months of customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Leads rollout of new tools, technologies, and processes to improve club efficiency and member experience.
• Coordinates onboarding to ensure new associates adapt to club operations within 30, 60, 90, and 180 days.
• Facilitates orientation sessions aligned with Sam’s Club values and operational goals.

Skills

Retail experience

Customer service

Job description

Sam’s Club in Charlotte, NC is hiring for a full-time front-end associate role. The position involves leading rollout of new tools, coordinating onboarding, ensuring I-9 compliance, and aligning with Sam’s Club values to improve efficiency and member experience.

You’ll mentor associates, promote continuous learning, support changes across departments, and help reduce turnover while strengthening club culture and community.