Club Enablement & Onboarding Lead

Walmart; Provo (UT); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plans

Paid time off

Live Better U

Disability programs

Job summary

Sam's Club in Provo, UT is seeking a full-time associate to lead the rollout of tools and processes that improve club efficiency and member experience. You will coordinate onboarding and ensure new associates adapt within 30, 60, 90, and 180 days, while guiding teams to deliver on Sam’s Club values.

The role emphasizes training, compliance, safety, and collaboration, with coaching to reduce turnover and promote career growth across departments.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.

Responsibilities

• Leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience.
• Coordinates onboarding efforts to ensure new associates adapt within 30, 60, 90, and 180 days.
• Facilitates orientation sessions aligned with Sam’s Club values and operational goals.
• Oversees the completion of I-9 documentation and ensures onboarding compliance.
• Maintains deep expertise in club roles, safety standards, and operating procedures.
• Provides guidance and mentorship to associates to improve retention and career growth.

Skills

Customer service

Retail experience

Job description

Sam's Club in Provo, UT is seeking a full-time associate to lead the rollout of tools and processes that improve club efficiency and member experience. You will coordinate onboarding and ensure new associates adapt within 30, 60, 90, and 180 days, while guiding teams to deliver on Sam’s Club values.

The role emphasizes training, compliance, safety, and collaboration, with coaching to reduce turnover and promote career growth across departments.