Club Concierge & Guest Experience

North Oaks Golf Club Inc; North Oaks (MN); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Competitive compensation

Scholarship opportunities

Flexible schedules

Growth and development opportunities

Holiday pay

Complimentary daily staff meals

Golf course access on select Mondays

Job summary

North Oaks Golf Club Inc. is seeking a friendly, guest-focused Host/Hostess to welcome members and guests, manage reservations, and support dining services.

You will greet, seat, and assist guests, answer phone lines, and help with takeout orders while staying informed about daily events and club activities. The role emphasizes teamwork, professional presentation, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Greet guests and manage reservations with a friendly, professional demeanor.
• Provide accurate information on menu items and daily events.
• Assist with dining room setup, service, and breakdown for shifts.
• Take reservations by phone and via mobile app; assist with takeout orders.

Responsibilities

• Engage members at the host stand with a warm greeting and help.
• Make members feel welcome and at home.
• Provide friendly seating and service for all members.
• Be knowledgeable about menu items and preparation methods.
• Assist with daily dining area setup, re-sets at midday.
• Answer calls for reservations, takeout, and events.
• Know daily events to inform guests entering the club.
• Manage daily reservations and takeout orders.
• Monitor dining areas for cleanliness, safety, and code compliance.
• Report issues to management and assist as needed.
• Attend scheduled meetings and trainings.
• Provide feedback on guest comments to management.

Skills

Customer service

Communication

Team player

Availability evenings/weekends

Education

16+ years

Job description

North Oaks Golf Club Inc. is seeking a friendly, guest-focused Host/Hostess to welcome members and guests, manage reservations, and support dining services.

You will greet, seat, and assist guests, answer phone lines, and help with takeout orders while staying informed about daily events and club activities. The role emphasizes teamwork, professional presentation, and the ability to manage multiple tasks in a fast-paced environment.