Club Concierge: Elevate Member Experience

Crystal-Tree-Golf-and-Country-Clu; Orland Park (IL); On-site; USD 35,000 - 52,000; Full time

Job summary

Crystal-Tree Golf and Country Club is seeking a Concierge to greet Members and guests, manage reservations, and support club operations with discretion and professionalism.

The ideal candidate will be friendly, organized, and detail-oriented, with hospitality experience and the ability to handle dining, events, and member inquiries. Scheduling includes evenings and weekends in a premier private club setting.

Qualifications

• Strong interpersonal and communication skills required.
• Experience in hospitality, luxury clubs, concierge, or customer service preferred.
• Professional appearance and demeanor; ability to multitask in a fast-paced environment.

Responsibilities

• Welcome Members and guests with a warm, personalized greeting.
• Manage reservations for dining, racquet sports, aquatics, and events.
• Assist with member communications, announcements, and RSVP management.
• Support front desk operations and maintain organized lobby area.
• Provide information about amenities, programs, policies and upcoming events.

Skills

Interpersonal communication

Customer service

Organizational skills

Microsoft Office

Clubessential software

Telephone etiquette

Discretion with confidential info

Education

High school diploma required; associate or bachelor's preferred

Tools

Clubessential

Job description

Crystal-Tree Golf and Country Club is seeking a Concierge to greet Members and guests, manage reservations, and support club operations with discretion and professionalism.

The ideal candidate will be friendly, organized, and detail-oriented, with hospitality experience and the ability to handle dining, events, and member inquiries. Scheduling includes evenings and weekends in a premier private club setting.