CLTS Program Supervisor — Dane County Case Management Lead

Professional Services Group & Community Impact Programs; Madison (WI); On-site; USD 66,000 - 69,000; Full time

Benefits offered by this job

PTO & holidays

Health insurance

Disability

401k & profit sharing

Pet insurance

EAP

No-premium employee health plan

Job summary

Professional Services Group & Community Impact Programs in Madison, WI, is hiring a Supervisor for the Children's Long-Term Support (CLTS) program in Dane County. You will lead a new team of Case Managers, overseeing referrals, caseloads, and service plans, while ensuring program quality and compliance.

The role requires a Bachelor's degree in a relevant field and at least three years' experience with at-risk youth and families.

Qualifications

• Bachelor's Degree in Social Work, Psychology, Criminal Justice, or related is required.
• Three years of prior experience working with at-risk youth and families with multiple issues is required.

Responsibilities

• Guide staff in the development of client assessments, service plans, and case notes; review and approve final documents from staff.
• Assist with incoming referrals, assignments, and monitoring of caseloads and workload.
• Responsible for hiring, training, supervising, evaluating, and disciplining of program staff.
• Monitor the program budget.
• Monitor files, documentation deadlines, billing units, productivity, service authorizations, and billing claims.
• Ensure quality assurance through file reviews.
• Review billing units for accuracy and assist in correcting rejected billing claims.
• Safely transport clients as needed.
• Act as a resource for case managers in client emergency and crisis situations.

Education

Bachelor's Degree in Social Work, Psychology, Criminal Justice, or related

Job description

Professional Services Group & Community Impact Programs in Madison, WI, is hiring a Supervisor for the Children's Long-Term Support (CLTS) program in Dane County. You will lead a new team of Case Managers, overseeing referrals, caseloads, and service plans, while ensuring program quality and compliance.

The role requires a Bachelor's degree in a relevant field and at least three years' experience with at-risk youth and families.