Youth Special Needs Case Management Supervisor

PROFESSIONAL SERVICES GROUP; Madison (WI); Hybrid; USD 66,000 - 69,000; Full time

Benefits offered by this job

PTO & holidays

Medical insurance

Vision & dental

Life insurance

Disability

401k & profit sharing

Pet insurance

EAP

Job summary

Professional Services Group in Dane County is hiring a Supervisor for the Children's Long-Term Support (CLTS) program to lead a new team of Case Managers. The role involves directing assessments, service plans, and case notes while overseeing referrals and workload distribution.

You will supervise staff, manage the program budget, and ensure compliance and quality through file reviews. On-site Madison work with hybrid flexibility is required.

Qualifications

• Bachelor's Degree in Social Work, Psychology, Criminal Justice, or related is required.
• Three years of prior experience working with at-risk youth and families with multiple issues is required.
• Must have reliable transportation, a valid driver's license, and automobile insurance.

Responsibilities

• Guide staff in developing client assessments, service plans, and case notes and review final documents.
• Assist with referrals, assignments, and monitoring caseloads and workload.
• Hire, train, supervise, evaluate, and discipline program staff.
• Monitor the program budget and billing processes.
• Ensure quality assurance through file reviews and timely documentation.

Skills

Staff supervision

Budget monitoring

Training & development

Team leadership

Education

Bachelor's Degree in Social Work, Psychology, Criminal Justice, or related

Job description

Professional Services Group is now hiring for the position of Supervisor over the Children's Long-Term Support Program in Dane County! Here at PSG, we are a community-based social services organization committed to helping families achieve their greatest potential.

JOB SUMMARY:

We are expanding the Childrens' Long-Term Support (CLTS) program in Dane County, and are hiring a Supervisor to lead a new team of Case Managers.

The CLTS Waiver Program in Dane County provides access and funding for supportive services to youth and their families with a variety of physical, developmental, or mental health disabilities. The CLTS waiver provides financial assistance for services that are needed to keep these children safely in a home or community setting. As the Supervisor, you will provide the day-to-day supervision to a team of Case Managers within the CLTS Program.

KEY RESPONSIBILITIES OF THE SUPERVISOR:

• Guide staff in the development of client assessments, service plans, and case notes; and review and approve final documents from staff
• Assist with incoming referrals, assignments, and monitoring of caseloads and workload
• Responsible for hiring, training, supervising, evaluating, and disciplining of program staff
• Monitor the program budget
• Monitor files, documentation deadlines, billing units, productivity, service authorizations, and billing claims
• Ensure quality assurance through file reviews
• Review billing units for accuracy and assist in correcting rejected billing claims
• Safely transport clients as needed
• Act as a resource for case managers in client emergency and crisis situations

LOCATION:

Madison, Wisconsin. Must be available to work on-site, with some flexibility for hybrid scheduling dependent on program needs.

SALARY:

$66,000-69,000 annually

SCHEDULE:

Monday-Friday 8:00am-5:00pm with occasional evenings as needed to accommodate client schedules.

WHY WORK WITH PSG/CIP?

• Be part of a passionate team dedicated to making a difference in the community!
• Work culture that values not only the health and well-being of the clients we serve, but also our staff
• Competitive benefits package, including: generous paid time off (PTO) and company holidays; medical, vision, dental, and life insurance; short- and long-term disability; 401k and profit sharing; pet insurance; and Employee Assistance Program (EAP)
  • One of our medical insurance plans with employee-only coverage is offered with no monthly premium!

REQUIREMENTS:

• Bachelor's Degree in Social Work, Psychology, Criminal Justice, or related is required.
• Three years of prior experience working with at-risk youth and families with multiple issues is required.
• Must have reliable transportation on a daily basis, a valid driver's license, and automobile insurance.

Equal Employment Opportunity/M/F/disability/protected veteran status

tags: case management, case management supervisor, supervisor, manager, management, social services, human services, CLTS, children's long-term support, children with special needs, children with disabilities, supportive services, support services, case management, team leader