Cloud VOIP QA Automation Engineer – Automation-Driven Testing

Vonage; Holmdel Township (NJ); On-site; USD 100,775 - 132,267; Full time

Benefits offered by this job

Discretionary Unlimited Time off

Medical, Dental & Vision Insurance

401(k) + more

Job summary

Vonage is seeking a QA Engineer focused on automation for testing voice platform technologies in a cloud environment. You will build test frameworks and CI/CD pipelines to validate SIP-based call flows and carrier integrations.

You will also develop monitoring automation using AWS and Grafana, and collaborate with developers to improve test strategies. Strong automation focus with manual testing for complex scenarios is expected.

Qualifications

• SIP protocol knowledge including call flows and signaling.
• 3+ years QA experience, covering manual and automation.
• 2+ years test automation framework development.
• Experience with network troubleshooting tools (Wireshark, tcpdump, VoipMonitor).
• AWS basics and cloud familiarity.

Responsibilities

• Design and maintain Python/SIPssert/SIPP-based test frameworks for voice platform validation.
• Create CI/CD pipelines with GitHub Actions for continuous testing.
• Write automated test suites for SIP protocols, call flows, and carrier integrations.
• Develop monitoring automation with AWS and Grafana to catch issues early.
• Improve test infrastructure speed, reliability, and coverage.
• Participate in early system design and advise on architectural decisions.
• Own, triage, investigate and help resolve production defects during development.
• Manually validate complex voice scenarios and perform exploratory/chaos testing.

Skills

SIP protocol knowledge

AWS basics

Python

Education

3+ years QA experience (manual + automation)

2+ years test automation framework development

Network troubleshooting skills (Wireshark, tcpdump, VoipMonitor)

Tools

Docker

Grafana

GitHub Actions

Job description

Vonage is seeking a QA Engineer focused on automation for testing voice platform technologies in a cloud environment. You will build test frameworks and CI/CD pipelines to validate SIP-based call flows and carrier integrations.

You will also develop monitoring automation using AWS and Grafana, and collaborate with developers to improve test strategies. Strong automation focus with manual testing for complex scenarios is expected.