Cloud Training Specialist - Public Safety Tech, Remote

Motorola Solutions; Kansas City (MO); Remote; USD 68,000 - 73,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions seeks a dynamic trainer to conduct hands-on virtual and classroom instruction for Cloud software technologies within the CommandCentral Training Delivery Team. The role focuses on supporting ongoing technical/end-user training, improving user experience, and tailoring learning for varied student levels from end users to system administrators in Public Safety.

The ideal candidate will facilitate in-person and virtual classes, using live software environments, documentation, and

Qualifications

• FAA Part 107 Remote Pilot Certification.
• 1+ years of experience working with Motorola Solutions Customer Software preferred.
• 3+ years of technical training experience preferred.
• 3+ years of public safety experience preferred.
• 1+ years of experience working with public safety products.

Responsibilities

• Teaching and instructing agency customers and staff on the use of complex software products and services.
• Conducting virtual and/or on-site training for Motorola CommandCentral software and designated third party software integrations.
• Presenting training using Zoom, Google Meet, and Google Slides.
• Completing department required reports within set standards and deadlines.
• Managing communication with customer and internal stakeholders related to the project and training schedules.
• Compile comprehensive training and technical documents and course material for new and existing products or services.
• Measure knowledge transfer and training effectiveness.
• Operates under supervision from the CommandCentral Training Team Manager.

Skills

FAA Part 107 Remote PilotCertification

Motorola Solutions Software experience

Technical training experience

Public safety experience

Public safety products experience

Education

High School Diploma or equivalent

Job description

Motorola Solutions seeks a dynamic trainer to conduct hands-on virtual and classroom instruction for Cloud software technologies within the CommandCentral Training Delivery Team. The role focuses on supporting ongoing technical/end-user training, improving user experience, and tailoring learning for varied student levels from end users to system administrators in Public Safety.

The ideal candidate will facilitate in-person and virtual classes, using live software environments, documentation, and