Cloud Technical Account Manager - Flexible Hours

Amazon Web Services (AWS); Herndon (VA); On-site; USD 131,000 - 178,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Web Services, Inc. is seeking a Technical Account Manager (TAM) to serve as the principal technical advisor and voice of the customer to organizations ranging from startups to Fortune 500 enterprises.

You will work with engineers and service teams to resolve issues, drive adoption of AWS services, and shape strategies for operational health, risk management, and customer success, with travel up to 10% or more.

Qualifications

• 3+ years of technical engineering experience.
• Experience diagnosing operational parameters and troubleshooting 3+ of: compute, storage, networking, CDN, databases, DevOps, big data, security, applications.
• Bachelor's degree.

Responsibilities

• Serve as principal technical advisor and voice of the customer to organizations ranging from startups to Fortune 500.
• Collaborate with engineers and service teams to resolve issues and drive adoption of AWS services.

Skills

3+ years of technical engineering

Troubleshooting in distributed systems

Education

Bachelor's degree

Tools

AWS services familiarity

Job description

Amazon Web Services, Inc. is seeking a Technical Account Manager (TAM) to serve as the principal technical advisor and voice of the customer to organizations ranging from startups to Fortune 500 enterprises.

You will work with engineers and service teams to resolve issues, drive adoption of AWS services, and shape strategies for operational health, risk management, and customer success, with travel up to 10% or more.