Cloud Support Engineer

Value Innovation Labs; New York (NY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Value Innovation Labs seeks an experienced Computer Specialist to support the HEAP application in a hybrid environment leveraging Microsoft Azure, Power Platform, Synapse Analytics and on-premises services.

You will work on data integration, reporting and production support, collaborating with stakeholders to optimize queries, monitor performance and ensure payment processing cycles run smoothly. 4+ years of hands-on experience are required.

Qualifications

• 4+ years of hands-on experience with Power Apps & Power Automate.
• Advanced SQL Queries, Stored Procedures & optimization.
• Data Warehousing, ETL & Data Integration.
• Real-time, Scheduled & Ad Hoc Reporting.
• Production Support, Troubleshooting & Performance Tuning.
• Security & Access Control.
• Post-go-live production support and system stabilization.
• Monitor systems and troubleshoot application, data & integration issues.
• Root cause analysis and corrective actions.
• Support payment processing and monthly/annual payment cycles.
• Develop reports, dashboards, queries and data extracts using Synapse/SQL.
• Data validation and reconciliation. Implement system enhancements, changes and fixes.
• Support testing, deployment and continuous improvement.
• Maintain system architecture, data-flow and technical documentation.
• Collaborate with technical and business stakeholders.

Responsibilities

• Develop reports, dashboards and data extracts using Synapse/SQL.
• Monitor, troubleshoot and optimize data integration and system performance.
• Provide post-go-live support and system stabilization.

Skills

Power Apps & Power Automate

SQL Queries

Stored Procedures

Data Warehousing

ETL & Data Integration

Real-time Reporting

Ad Hoc Reporting

Production Support

Troubleshooting

Performance Tuning

Security & Access Control

Post-go-live Support

Root Cause Analysis

Payment Processing

Synapse/SQL

Data Validation

Job description

We are looking for an experienced Computer Specialist to support the HEAP application in a hybrid technology environment leveraging Microsoft Azure, Power Platform, Synapse Analytics, and on-premises services.

• 4+ years of experience with:
• Power Apps & Power Automate
• Advanced SQL Queries, Stored Procedures & Optimization
• Data Warehousing, ETL & Data Integration
• Real-time, Scheduled & Ad Hoc Reporting
• Production Support, Troubleshooting & Performance Tuning
• Security & Access Control
• Provide post-go-live production support and system stabilization
• Monitor systems and troubleshoot application, data & integration issues
• Perform root cause analysis and corrective actions
• Support payment processing and monthly/annual payment cycles
• Develop reports, dashboards, queries and data extracts using Synapse/SQL
• Perform data validation and reconciliationImplement system enhancements, configuration changes and fixes
• Support testing, deployment and continuous improvement
• Maintain system architecture, data-flow and technical documentation
• Collaborate with technical and business stakeholders