Cloud Storage Hardware Reliability Engineer

Amazon; Seattle (WA); On-site; USD 136,000 - 184,000; Full time

Job summary

Amazon Storage Server Hardware Engineering seeks a Cloud Hardware Development Engineer to own fleet reliability and sustaining engineering for deployed storage platforms.

You will drive failure analysis, component lifecycle management, and feed-forward loop between field performance and next-generation design, partnering with ODMs, firmware, and operations to maintain end-to-end platform quality in data center environments.

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Engineering, or equivalent.
• 2+ years hardware design, development and validation experience for server or compute platforms.
• Experience in one or more server technologies: thermal/mechanical design, power delivery, high-speed signal integrity, or accelerator subsystems.
• Experience developing functional specifications, design verification plans, and validation test procedures.

Responsibilities

• Own fleet quality metrics post-launch: platform-level annualized failure rates, unsellable server rates, and component-level failure modes.
• Drive root cause analysis on high-volume failure patterns — particularly connector and cable-driven failures, storage controller faults, and power-loss protection issues.
• Correlate field failure data with manufacturing lot, supplier, and test escape information to identify systemic trends.
• Engage with component suppliers on corrective actions.
• Manage platform-specific BOM variants across multiple deployed generations simultaneously.
• Translate fleet failure patterns into concrete requirements for next-generation platforms.
• Define test content additions based on failure modes observed in production.
• Contribute failure-mode-driven additions to manufacturing test coverage and data center vetting automation.
• Define and execute validation strategies from PCBA bring-up through server and rack integration.
• Own hardware debug during EVT/DVT/PVT builds, correlating failures across PCIe, power rails, NVMe links, and storage controller subsystems.
• Triage hardware issues at ODM facilities and datacenters, conduct root cause analysis, and implement corrective actions.
• Work with firmware, software, and operations teams to ensure diagnostic tooling and fleet dashboards provide visibility into fleet health.
• May require occasional (<10%) regional and international travel to Design and Manufacturing Partner sites.

Skills

Hardware design

Validation experience

Server technologies

Power delivery

Thermal design

NVMe/SSD subsystems

PCIe topology

Root cause analysis

Failure analysis

Education

Bachelor's degree in Electrical Engineering, Computer Engineering, or equivalent

Master’s degree (preferred)

Tools

ODM coordination

Design verification plans

Validation test procedures

Job description

Amazon Storage Server Hardware Engineering seeks a Cloud Hardware Development Engineer to own fleet reliability and sustaining engineering for deployed storage platforms.

You will drive failure analysis, component lifecycle management, and feed-forward loop between field performance and next-generation design, partnering with ODMs, firmware, and operations to maintain end-to-end platform quality in data center environments.