Cloud Solutions Engineer – Pre/Post Sales Expert

JobCubby

Northern (KY)

Hybrid

USD 150,000 - 175,000

Full time

5 days ago

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Job summary

Nexcess is seeking a Sales Engineer II to independently support mid-market clients through the customer lifecycle from pre-sales to post-sales. You will partner with account teams, conduct technical discovery, design cloud-based solutions, and deliver tailored demonstrations to guide customers toward optimal choices.

You will also contribute to internal enablement and process improvements across the technical sales org.

Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent practical experience.
3+ years in pre-sales engineering, solutions engineering, or related technical role in web hosting/ecommerce WordPress ecosystem.
Strong understanding of WordPress architecture and managed hosting stack (web server, PHP-FPM, MySQL/MariaDB, caching, CDN, DNS).
Familiarity with ecommerce platforms (WooCommerce, Magento/Adobe Commerce, Shopware) and hosting considerations.

Responsibilities

Serve as the primary technical resource for customer engagements during pre- and post-sales cycles.
Conduct detailed technical discovery sessions to understand client environments and business requirements.
Design and position cloud infrastructure solutions aligned with customer goals.
Deliver customized product demonstrations and workshops.
Assist with POCs and hybrid digital hosting solution design.
Collaborate with Sales, Product, Implementation, and Customer Success teams.