Cloud Solutions Engineer — Implementation & Onboarding

Banyan Software; New York (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

Banyan Software is looking for a Solutions Engineer to join their Implementation team in New York City. The role involves guiding clients through the deployment of the Hancock Cloud energy efficiency platform while collaborating with various departments to ensure exceptional outcomes.

Qualified candidates should have 2 to 5 years of HTML/JavaScript experience and demonstrate strong client support skills. The position offers a competitive salary between $65,000 and $80,000 based on experience.

Qualifications

• 2-5 years of HTML/JavaScript and web development experience.
• Proven ability to lead and deliver software implementation projects.
• Strong commitment to client relationships and ensuring customer satisfaction.

Responsibilities

• Act as the primary implementation resource during onboarding phases.
• Support and diagnose technical issues with customers.
• Coordinate and track tasks among project team members.

Skills

HTML/JavaScript

Client support experience

MS SQL

RESTful API development

Agentic coding experience

Education

Undergraduate degree in Computer Science or Engineering

Tools

Visual Studio Code

Azure DevOps

Zendesk

Job description

Banyan Software is looking for a Solutions Engineer to join their Implementation team in New York City. The role involves guiding clients through the deployment of the Hancock Cloud energy efficiency platform while collaborating with various departments to ensure exceptional outcomes.

Qualified candidates should have 2 to 5 years of HTML/JavaScript experience and demonstrate strong client support skills. The position offers a competitive salary between $65,000 and $80,000 based on experience.