Solutions Engineer: Onboarding & Deployment

Banyan Software; United States; Hybrid; USD 65,000 - 80,000; Full time

Job summary

Banyan Software is seeking a Solutions Engineer to join their Implementation team. This role involves guiding clients through configurations and deployments of the energy efficiency software platform, while collaboratively working with other teams to ensure customer success.

Applicants should have a strong technical background, ideally with experience in energy efficiency sectors. The position offers a competitive salary ranging from $65,000 to $80,000 based on experience.

Qualifications

• Experience in energy efficiency retrofits or utility efficiency programs is a plus.
• Hands-on experience in software implementation will be considered.

Responsibilities

• Act as the primary implementation resource during onboarding and go-live phases.
• Support and diagnose technical issues in conjunction with the support team.
• Define and document customer business and technical requirements.

Skills

Technical support

Client relationship management

Problem solving

Software implementation

Education

Undergraduate degree in Computer Science or Engineering

Job description

Banyan Software is seeking a Solutions Engineer to join their Implementation team. This role involves guiding clients through configurations and deployments of the energy efficiency software platform, while collaboratively working with other teams to ensure customer success.

Applicants should have a strong technical background, ideally with experience in energy efficiency sectors. The position offers a competitive salary ranging from $65,000 to $80,000 based on experience.