Cloud Sales Ops Strategy Lead | GTM & Planning

ServiceNow; Chicago (IL); On-site; USD 140,000 - 219,000; Full time

Benefits offered by this job

Health plans

401(k) match

ESPP

Donation matching

Flexible time away

Family leave

Job summary

ServiceNow is seeking a Senior Sales Operations Strategy and Planning Manager to support the AWS, Azure, and Google Cloud Sales Organization. You will join a fast-paced, high-growth team delivering on one of ServiceNow’s top priorities, acting as an individual contributor to enable sales objectives and quota attainment.

The role requires owning annual planning, territory analysis, compensation design, and quota modeling while coordinating across cross-functional teams.

Qualifications

• 8+ years experience in a software Sales GTM organization.
• Proven experience in sales planning: territory/coverage design, compensation design, and target setting.
• Deep understanding of sales GTM motions: direct and channel; AWS, Azure, Google marketplaces a plus.
• Proven program management expertise.
• Outstanding communication, interpersonal, leadership and influencing skills.
• Exceptional presentation skills; ability to distill complex topics into clear messages.
• Excellent analytical and problem-solving skills.
• Ability to operate in ambiguity, think strategically, and drive execution.
• Ability to connect dots across functions to assess impact and risk.
• Excellent organizational skills and attention to detail.

Responsibilities

• Drive operational readiness of AWS, Azure, Google Cloud Sales GTM expansions across geographies.
• Own and lead GTM operations deliverables in transformation programs.
• Assess and resolve operational gaps/risks to ensure disruption-free sales cycle and compensation.

Skills

Sales GTM experience

Sales planning

Territory design

Compensation design

Target setting

GTM motions

Program management

Communication

Presentation skills

Analytical skills

Ambiguity tolerance

Cross-functional collaboration

Organizational skills

Job description

ServiceNow is seeking a Senior Sales Operations Strategy and Planning Manager to support the AWS, Azure, and Google Cloud Sales Organization. You will join a fast-paced, high-growth team delivering on one of ServiceNow’s top priorities, acting as an individual contributor to enable sales objectives and quota attainment.

The role requires owning annual planning, territory analysis, compensation design, and quota modeling while coordinating across cross-functional teams.