Cloud Operations Engineer - 24/7 Infra Reliability

Verint Systems, Inc.; Trenton (NJ); On-site; USD 110,000 - 170,000; Full time

Job summary

Verint Systems Inc. is seeking a skilled Cloud Operations Engineer to join the Cloud Operations team in supporting and maintaining production infrastructure across our product portfolio in the cloud.

You will troubleshoot incidents and ensure availability by upgrading and modifying infrastructure as needed. As part of a distributed global team, you will provide 24/7 operational coverage for critical environments, collaborating with Support, Engineering, and Professional Services, and working

Qualifications

• 3 years in Cloud Operations and Systems Administration with cloud platforms.
• Bachelor’s degree in computer science or related study or equivalent work experience.
• 3 years experience managing Windows and Linux solutions.
• 3 years experience working with Web-Based solutions including WebLogic and Tomcat.

Responsibilities

• Support and maintain production environment infrastructure across the Verint portfolio in the Cloud.
• Troubleshoot and resolve incidents related to Cloud Infrastructure.
• Upgrade and modify infrastructure to support client and business needs.

Skills

Cloud operations

Systems administration

Incident management

Client facing

ITIL framework

Education

Bachelor’s degree in CS

Tools

JIRA

Confluence

ServiceNow

Windows Server

Linux

EC2

SQL Server

Job description

Verint Systems Inc. is seeking a skilled Cloud Operations Engineer to join the Cloud Operations team in supporting and maintaining production infrastructure across our product portfolio in the cloud.

You will troubleshoot incidents and ensure availability by upgrading and modifying infrastructure as needed. As part of a distributed global team, you will provide 24/7 operational coverage for critical environments, collaborating with Support, Engineering, and Professional Services, and working