Cloud Infrastructure Guardian — 24/7 Data Center Technician

Amazon Web Services (AWS); Wharton (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Data Center Technician to safeguard our global cloud infrastructure and keep data centers running 24/7. You will install equipment, repair hardware and network components, document processes, and drive improvements while collaborating with engineers, security and operations teams.

The role requires travel within the regional area, shift work including nights and weekends, and the ability to work independently or as part of a team in a fast-paced

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• High school or equivalent diploma.
• Work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Perform server rack installations, hardware break‑fix on various components, troubleshoot network issues, and respond to operational incidents that impact service availability, escalating to senior technicians and management as needed
• Serve as a primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Perform on‑call duties and participate in scheduled maintenance and change management activities
• Contribute to documentation and process improvement initiatives based on analysis of operational issues
• Help train and onboard new team members

Education

High school diploma or equivalent

Associate's degree in a relevant field

Tools

Ticketing system

Job description

Amazon Web Services (AWS) is seeking a Data Center Technician to safeguard our global cloud infrastructure and keep data centers running 24/7. You will install equipment, repair hardware and network components, document processes, and drive improvements while collaborating with engineers, security and operations teams.

The role requires travel within the regional area, shift work including nights and weekends, and the ability to work independently or as part of a team in a fast-paced