24/7 Cloud Data Center Technician

Amazon Web Services (AWS); Boardman (OR); On-site; USD 37,195 - 66,124; Full time

Benefits offered by this job

Relocation stipend

Job summary

AWS is seeking a Data Center Technician in the United States to support global infrastructure operations across multiple data centers. You will install equipment, repair hardware, troubleshoot networks, document processes, and drive continuous improvements in a 24/7 environment.

Travel within the region is required and relocation stipends may be provided. The role collaborates with software, hardware, and network engineers, supply chain, and security teams to maintain high availability and

Qualifications

• High school or equivalent diploma.
• 1+ years of computer/server hardware troubleshooting or related IT experience
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required.
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Performing on-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
• Helping to train and onboard new team members.

Skills

Troubleshooting

Flexible schedule

Communication

Education

Associate degree

Technical certification

Equivalent experience (military/others)

Tools

Ticketing system

Job description

AWS is seeking a Data Center Technician in the United States to support global infrastructure operations across multiple data centers. You will install equipment, repair hardware, troubleshoot networks, document processes, and drive continuous improvements in a 24/7 environment.

Travel within the region is required and relocation stipends may be provided. The role collaborates with software, hardware, and network engineers, supply chain, and security teams to maintain high availability and