24/7 Data Center Technician – Cloud Infrastructure Guardian

Amazon Web Services (AWS); Sterling (VA); On-site; USD 39,000 - 68,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician at our Sterling, VA location to maintain and repair hardware, manage network issues, and support 24/7 data center operations.

The role requires travel among sites and on-call availability to ensure continuous service for AWS customers. Responsibilities include installing equipment, creating documentation, and collaborating with engineers, suppliers, and internal teams to resolve incidents quickly while upholding safety and security

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Hardware troubleshooting

Networking experience

Education

High school diploma

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician at our Sterling, VA location to maintain and repair hardware, manage network issues, and support 24/7 data center operations.

The role requires travel among sites and on-call availability to ensure continuous service for AWS customers. Responsibilities include installing equipment, creating documentation, and collaborating with engineers, suppliers, and internal teams to resolve incidents quickly while upholding safety and security