Cloud & Infra Delivery Lead — SRE & Automation

Unisys Corporation

Philadelphia (Philadelphia County)

On-site

USD 140,000 - 180,000

Full time

8 days ago

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Job summary

Unisys Corporation is seeking a Delivery Manager to lead managed Cloud & Infrastructure services across multiple technology disciplines. This role provides a first-level SRE function including monitoring, triage, incident response and service restoration.

You will lead operational teams, manage risks and communicate impact to clients and stakeholders. The successful candidate will drive automation initiatives, ensure SLA/KPI performance, and collaborate with engineering to implement permanent

Qualifications

Experience leading multidisciplinary IT infrastructure and cloud ops.
Proven ability to manage Windows, Linux, storage, backup and databases.
Strong automation, scripting and IAAC experience.
Excellent communication and stakeholder management skills.

Responsibilities

Manage day-to-day delivery of infrastructure and Cloud Services.
Ensure achievement of SLA, KPI, availability, quality and operational performance objectives.
Provide leadership during incidents and escalations with appropriate resources.
Drive operational accountability across technology teams to resolve issues.
Identify recurring issues and implement permanent corrective actions with engineering teams.
Maintain staffing, skills, coverage, documentation and readiness across services.
Manage relationships with clients, stakeholders, tech partners and suppliers.
Confirm staffing and resource levels align with contractual and financial requirements.