Cloud Data Center Ops Technician — On-Call & Hardware Repair

Socket.dev; Manassas (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

Socket.dev is expanding its AWS team's capabilities by hiring a Data Center Technician in Manassas, VA. The role focuses on in-depth hardware and network diagnostics, followed by physical repair, and participation in an on-call rotation to ensure high-availability cloud infrastructure.

You’ll join a diverse team supporting data centers worldwide, collaborating with engineers, vendors, and operations staff to uphold safety, security, and cost-efficiency while delivering reliable services to AWS

Qualifications

• Experience with server rack installations and hardware repair.
• Able to troubleshoot network issues and respond to incidents promptly.
• Willingness to participate in on-call rotations and scheduled maintenance.

Responsibilities

• Perform server rack installations and hardware repair.
• Troubleshoot network issues and respond to operational incidents affecting service availability.
• Serve as primary contact with engineers, vendors, and contractors.
• Participate in on-call duties and change management activities.
• Contribute to documentation and process improvements.

Skills

Server hardware

Network troubleshooting

On-call rotation

Incident response

Job description

Socket.dev is expanding its AWS team's capabilities by hiring a Data Center Technician in Manassas, VA. The role focuses on in-depth hardware and network diagnostics, followed by physical repair, and participation in an on-call rotation to ensure high-availability cloud infrastructure.

You’ll join a diverse team supporting data centers worldwide, collaborating with engineers, vendors, and operations staff to uphold safety, security, and cost-efficiency while delivering reliable services to AWS