Cloud Billing Operations Specialist

Kuehne+Nagel; Bensenville (IL); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Health and welfare benefits

401k retirement plan

Tuition reimbursement

Incentive compensation

Job summary

Kuehne+Nagel is seeking a Cloud Services Invoicing Specialist to ensure accurate, timely, and compliant invoicing for cloud services customers. You will generate, validate, and transmit invoices, support revenue recognition, and drive improvements in billing processes.

You will work with Operations, IT, Finance, and Customer Service to resolve exceptions, ensure adherence to SLAs, and maintain documentation and audit readiness in a fast-paced, high-volume environment.

Qualifications

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, Supply Chain, Information Systems, or a related field.
• 2+ years of invoicing, billing operations, accounts receivable, or revenue care experience.
• Experience with high-volume billing environments and ERP, TMS, or finance systems.
• Strong understanding of invoice validation, controls, and EDI/cXML workflows.
• Proficient in Excel and data analytics with billing automation experience.
• Ability to manage multiple deadlines while ensuring accuracy and auditability.

Responsibilities

• Generate and validate customer invoices per contracts, rate structures, and SLAs.
• Review invoicing data for completeness, accuracy, and compliance prior to transmission.
• Process recurring, usage-based, and project-related cloud invoices on time.
• Monitor invoice queues and billing schedules to meet deadlines.
• Investigate and resolve invoice discrepancies and customer disputes.

Skills

Invoicing

Analytical skills

Attention to detail

Communication

Education

Accounting/Finance degree

Tools

ERP systems

TMS

Billing software

EDI / cXML

Job description

Kuehne+Nagel is seeking a Cloud Services Invoicing Specialist to ensure accurate, timely, and compliant invoicing for cloud services customers. You will generate, validate, and transmit invoices, support revenue recognition, and drive improvements in billing processes.

You will work with Operations, IT, Finance, and Customer Service to resolve exceptions, ensure adherence to SLAs, and maintain documentation and audit readiness in a fast-paced, high-volume environment.