Closing Specialist

mymvw; South Lake Tahoe (CA); Sur place; USD 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Medical/dental/vision

401K

Travel discounts

Credit union

Tuition reimbursement

Counseling & family support

Growth opportunities

Competitive pay

Résumé du poste

Marriott Vacations Worldwide is seeking a Closing Specialist in California to assist Owners and guests with property use, contract details, and follow-up opportunities. You will help ensure accurate paperwork and leverage sales techniques to maximize revenue while preserving guest loyalty.

Applicants must be a California resident with a California Real Estate license and a notary, and be able to work weekends/holidays.

Qualifications

• California residency required.
• California Real Estate license and California notary required.
• Available to work weekends and holidays.

Responsabilités

• Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the Owner through discovery.
• Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
• Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).
• Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.
• Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.
• Uses sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling.

Formation

California Real Estate license

California notary

Description du poste

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Closing Specialist, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

• Competitive Pay

• Medical/Dental/Vision/401K opportunities

• Travel discounts

• Credit Union Membership

• Tuition Reimbursement

• Professional Counseling & Family Support

• Growth and Development Opportunities

*Benefit eligibility will vary by position

As a Specialist Closing, a typical day will include:

• Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the Owner through discovery.
• Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
• Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).
• Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.
• Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.
• Uses sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling.

Guest Experience and Company Standards

• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Closing Specialist:

• California residence.
• California Real Estate license and California notary is required.
• Available to work a flexible schedule to include weekends and holidays.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Lift/Carry/Push/Pull Items that Weigh up to 10 lbs without assistance.
• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.