Closing Shift Manager

Chop Chop Rice; Amarillo (TX); On-site; USD 17,908 - 20,664; Full time

Job summary

Chop Chop Rice in Amarillo, TX is seeking an experienced Restaurant Shift Manager to lead daily operations and ensure guests have a memorable dining experience. This role emphasizes team leadership, staff training, scheduling, cost control, and collaboration with marketing to promote the restaurant.

Strong communication and problem-solving skills are essential to success. You will supervise food quality, manage inventory, and hire and develop hourly staff to maintain exceptional service and

Qualifications

• Require 2+ years of experience as a Restaurant Manager or similar role.
• Experience in customer service management is preferred.
• Familiarity with restaurant management software.
• Strong leadership and people skills are essential.
• Solid financial management abilities and cost control knowledge.
• Excellent communication and problem-solving capabilities.
• Team-oriented with a collaborative approach.

Responsibilities

• Oversee the entire restaurant operation and guest experience.
• Lead staff through shifts and manage scheduling.
• Hire and train employees; evaluate staff performance.
• Develop and implement marketing and promotional strategies.
• Monitor food quality, inventory, and costs to minimize waste.
• Respond promptly to guest inquiries and resolve complaints.
• Create a positive working environment and drive productivity.

Job description

We are looking for an experienced and passionate Restaurant Shift Manager to join our team.

As a Restaurant Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

• Manage and oversee the entire restaurant operation
• Deliver exceptional guest services
• Plan and develop the overall restaurant marketing strategy
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Develop hourly staff
• Hire new employees
• Terminate employees when necessary
• Training and evaluate staff performance
• Manage food cost, forecast requirements, and maintain inventory
• Manage restaurant supplies including smallwares
• Control costs and minimize waste
• Create and nurture a positive working environment
• Implement innovative strategies to improve productivity, sales, and food quality.

JOB REQUIREMENTS:

• Ideally, 2+ years of experience as a Restaurant Manager or similar role
• Ideally, 2+ years of experience customer service management
• Familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Good financial management skills
• Critical thinker and problem-solving skills
• Team player
• Great interpersonal and communication skills

Compensation: $13.00 - $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.

"Simple. Fresh. Fast." is not just a marketing slogan – it’s our promise. Whether you dine-in, carry out, or take delivery, we want to provide you with the best food, the best experience, and the best value in fast, casual, Japanese-inspired, Asian cuisine.

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.

You are being given the opportunity to provide the following information in order tohelp us comply with federal and state Equal Employment Opportunity/Affirmative Actionrecord keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not beconsidered in the hiring process or thereafter. Any information that you do providewill be recorded and maintained in a confidential file.

I was referred to this position by a current employee