Closing Operations Lead

BJ's Wholesale Club; Port Saint Lucie (FL); On-site; USD 27,552 - 33,062; Full time

Job summary

BJ's Wholesale Club in Port Saint Lucie, FL is seeking an Assistant Closing Manager to lead Recovery, Utility, and Perishable departments and drive club performance. This role manages overnight prep, ensures cleanliness and readiness for morning open, and fosters a data‑driven approach to improve profitability and guest experience.

The position requires SERVSAFE certification, at least 2 years of retail/perishable operations experience, and strong leadership in a fast‑paced club environment.

Qualifications

• 2+ years in retail, supermarket, or warehouse perishable operations.
• Experience managing inventory turnover and waste reduction.
• Must be 18+ and able to work open shifts.
• Proficient with MS Word, Excel, and email.

Responsibilities

• Oversee recovery, utility, and perishable departments and overnight prep to ensure readiness for morning open.
• Walk the floor during closing hours to observe execution, engage with Members, and support team performance.
• Guarantee Greet, Anticipate, Appreciate and Fast, Friendly, Full, Fresh, Clean experience until the last Member exits.
• Validate that registers remain open, perishable stations are attended, and all service areas are operational through the final transaction.
• Resolve or elevate Member concerns during closing for satisfaction and timely service recovery.
• Monitor inventory levels, product rotation, culling, and merchandising to keep in‑stock and fresh.
• Confirm completion of daily cleaning checklists and sanitation protocols.
• Coach Recovery and Utility clerks for efficient task execution.
• Leverage Hot List, NAFS, reports, and dashboards to validate execution and drive efficiency.
• Ensure audit readiness by completing all sanitation, cold chain, and safety checklists.
• Identify and report issues with equipment to prevent operational disruptions.
• Reinforce ServSafe, PPE compliance, and department training during onboarding.
• Drive improvement in under‑performing areas through action plans and daily standards.
• Collaborate with Closing Manager, Assistant Club Managers, Club Manager, and Department Leads for better closing routines and member experience.
• Inspect products for expiration dates and condition, removing damaged items to uphold food safety.
• Execute assigned tasks in BJ’s MY WORK system and maintain compliance with company protocols.
• Provide operational support outside primary scope as directed by club leadership.
• Follow all safety protocols to operate equipment efficiently.
• Maintain regular, predictable, full attendance to support execution and leadership coverage.

Skills

Retail experience

Perishable operations knowledge

Inventory management awareness

Basic computer proficiency

Education

High school diploma

College degree preferred

SERVSAFE Food Safety Certification

Job description

BJ's Wholesale Club in Port Saint Lucie, FL is seeking an Assistant Closing Manager to lead Recovery, Utility, and Perishable departments and drive club performance. This role manages overnight prep, ensures cleanliness and readiness for morning open, and fosters a data‑driven approach to improve profitability and guest experience.

The position requires SERVSAFE certification, at least 2 years of retail/perishable operations experience, and strong leadership in a fast‑paced club environment.