Clinician Support Specialist - Telehealth & Coordination

Eventus WholeHealth; Washington (NC); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical Insurance (including HSA and F

Dental insurance

Vision insurance

Employer-paid life insurance

Short-term/long-term disability

Voluntary Life and AD&D Coverage

Employer 401(k) contributions

Fuel card for gas and car maintenance

Job summary

Eventus WholeHealth is seeking a Clinician Support Specialist to assist the clinical care team in coordinating workflows, documentation, and communication across patients, providers, and care teams. The CSS collaborates with Advanced Practice Clinicians and facility staff to ensure efficient, high-quality patient care in skilled nursing and assisted living facilities.

The role supports telehealth visits, patient documentation, and discharge planning while traveling to facilities as needed, with

Qualifications

• High school diploma or equivalent.
• Certified/Registered Medical Assistant, CNA, or PCT preferred.
• Minimum one year patient care experience preferred; medical scribing experience preferred.

Responsibilities

• Prepare for daily clinical rounds by ensuring all necessary patient information, documentation, and schedules are ready in advance.
• Support clinicians in delivering care by assisting with encounter documentation, data entry, and chart preparation.
• Coordinate and maintain accurate patient schedules, including updates for admissions, discharges, and acute changes.
• Serve as a liaison between clinicians, facility staff, patients, and families to support communication and quality care delivery.
• Assist with triage needs and documentation as directed by the clinician.
• Organize and manage clinical documentation, including lab results, diagnostic data, and patient records.
• Host and support telehealth visits for both routine and acute care needs.
• Obtain and process patient consents and ensure proper routing of documentation.
• Participate in facility meetings and communicate updates to the care team.
• Support discharge planning and ensure accurate patient census and records.
• Maintain professionalism and represent the organization positively within partner facilities.

Skills

Patient care

Medical scribing

Communication

Team collaboration

Education

High school diploma or equivalent

Certified/Registered Medical Assistant

CNA

PCT

Job description

Eventus WholeHealth is seeking a Clinician Support Specialist to assist the clinical care team in coordinating workflows, documentation, and communication across patients, providers, and care teams. The CSS collaborates with Advanced Practice Clinicians and facility staff to ensure efficient, high-quality patient care in skilled nursing and assisted living facilities.

The role supports telehealth visits, patient documentation, and discharge planning while traveling to facilities as needed, with