Clinician Liaison (Remote)

Access TeleCare, LLC; United States; Remote; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

100% remote role

Flexible vacation days

Wellness days

Zusammenfassung

Access TeleCare, LLC is seeking a detail-oriented Clinician Liaison to support Behavioral Health clinicians across the United States. This 100% remote role focuses on smooth onboarding and ongoing operational support to ensure clinicians have what they need to succeed in telemedicine.

You will manage end-to-end onboarding, collaborate with credentialing and training teams, provide day-to-day provider support, and assist with off-boarding as needed.

Qualifikationen

• Healthcare experience required.
• Proficient with Microsoft Office.
• Strong communication and interpersonal skills.
• Highly detail-oriented with excellent organizational skills.
• Able to work independently in a fast-paced, fully remote setting.
• Must be able to remain in a stationary position for about 50% of the time.

Aufgaben

• Manage end-to-end provider onboarding, including welcome calls and setting up in internal systems.
• Coordinate with credentialing, licensing and training teams.
• Serve as the primary point of contact throughout onboarding.
• Continuously improve the onboarding experience to boost provider satisfaction and retention.
• Manage the complete provider off boarding process in coordination with internal teams.
• Provide day-to-day provider support (EMR access, troubleshooting) and perform other duties as assigned.

Kenntnisse

Healthcare experience

Microsoft Office

Communication skills

Detail-oriented

Independent work

Remote collaboration

Time management

Remote adaptability

Remote work stamina

Tools

Microsoft Office

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinical Operations - BH US

Who We Are

Access TeleCare is the nation's largest provider of acute specialty telemedicine, with more than 2,600 telemedicine programs launched and partnerships with 1 in 5 U.S. hospitals across all 50 states. For more than 20 years, we've pioneered tech-enabled virtual care, now delivering more than 1 million patient encounters annually across specialties including behavioral health, neurology, hospitalist medicine, pulmonary and critical care, maternal-fetal medicine, infectious disease, cardiology, and nephrology. Our care reaches communities representing more than 65% of the U.S. population, many of them rural, underserved, or vulnerable. Our Telemed IQ platform enables life-saving care across multiple specialties, and we're proud to be the first acute telemedicine provider to earn and continuously maintain The Joint Commission's Gold Seal of Approval.

We are looking for a detail-oriented and dynamic Clinician Liaison to support our Behavioral Health Clinicians by ensuring a seamless onboarding experience and providing ongoing operational support. This role is central to the success of the service line’s performance and clinical culture, proactively ensuring providers have what they need to succeed and thrive in their clinical work.

What You’ll Do

Provider Onboarding Support

• Manage the end-to-end provider onboarding process, including:
  • Conducting welcome calls
  • Setting providers up in internal systems
  • Coordinating with credentialing, licensing, and training teams
  • Serving as the primary point of contact throughout onboarding
• Continuously improve the onboarding experience to drive provider satisfaction, retention, and faster time to service

Provider Off boarding Support

• Manage the complete provider off boarding process in coordination with internal teams

Day-to-Day Provider Support

• Support active providers with operational needs as identified by the practice (e.g., EMR access and troubleshooting)
• Perform other duties as assigned

What You’ll Bring

• 2+ years of experience in healthcare
• Strong computer skills, including proficiency with Microsoft Office
• Excellent communication and interpersonal skills
• Highly detail-oriented with strong organizational and time-management abilities
• Ability to work independently while collaborating effectively as part of a team
• Ability to thrive in a fast-paced, high-growth, 100% remote environment
• Ability to remain in a stationary position approximately 50% of the time

Why Join Access TeleCare?

• 100% remote role
• Flexible vacation and wellness days—we value outcomes and balance
• A culture of ownership, transparency, and results—where the best ideas rise
• Opportunity to directly impact speciality care access nationwide

Access TeleCare, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.