Associate Medical Director, Behavioral Health

Doctor on Demand; United States; Remote; USD 235,000 - 300,000; Full time

Benefits offered by this job

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and 100

Discretionary Time Off

Job summary

Included Health seeks an Associate Medical Director, Behavioral Health to oversee the practice management of Psychiatrists within the Behavioral Health unit. Reporting to the Medical Director, you will support clinical operations, participate in hiring, communications, performance management, and drive care delivery innovations for members and clinicians.

The role requires a physician with leadership experience, data literacy, and the ability to work across a large clinician team.

Qualifications

• MD or DO with 5+ years post-residency clinical experience.
• Minimum 2 years' leadership experience preferred.
• Licensed provider in good standing with state boards.
• Strong communication with patients and clinicians.
• Evidence-based practice and compliance with Clinician Employment Agreement.

Responsibilities

• Review clinical documentation for accuracy and adherence to protocols.
• Monitor quality metrics dashboards and escalate issues.
• Lead performance improvement initiatives.
• Manage clinician escalations and contract compliance issues.
• Identify and lead quality improvement projects with teams.
• Assist with clinician communications and practice announcements.
• Allocate at least 10% of time to direct clinical care.
• Perform other duties as needed.

Skills

Leadership

Clinical excellence

Communication

Independent work

Project management

Education

MD or DO medical degree

Job description

The Associate Medical Director, Behavioral Health supports the practice management of the Psychiatrists within the Behavioral Health practice. Reporting to the Medical Director - Behavioral Health, this role will support the day-to-day clinical operations of clinicians, assist with overall practice hiring/interviewing, communications, and performance management. Candidates will also participate broadly in innovation within our care delivery models and lead projects that pertain to improving care delivery, member experience, and clinician experience within the Behavioral Health service line.

We are seeking a highly motivated leader who thrives in a fast-paced environment, leads with empathy, and who is passionate about promoting high-quality, evidence-based behavioral health care. The clinician who will thrive in this role is inquisitive and independent, comfortable working with and interpreting data, and happy working across a large team of professional clinicians.

Key Responsibilities

• Reviewing clinical documentation for accuracy, clinical judgment, and adherence to evidence-based protocols and workflows.

• Reviewing dashboards of quality metrics, identifying potential issues, and alerting appropriate managers.

• Recommending and assisting with individual performance improvement programs when necessary.

• Management of clinician escalations and contract compliance issues when necessary.

• Identifying appropriate projects for quality improvement and leading teams toward quality goals on identified projects

• Assistance with clinician communications and practice announcements.

• Providing at least 10% of time to clinical care of patients on the platform, while displaying exemplary levels of professionalism and clinical quality in all dealings with patients, and will maintain and complete charting and documentation in a timely manner.

• Other administrative duties and projects on an as needed basis.

Qualifications

• MD or DO with at least 5 years of post-residency clinical experience, and minimum 2 years’ experience with patient care on a virtual care platform

• Minimum 2 years' leadership experience preferred

• Be a licensed provider in good standing with your state board(s)

• Be self-motivated and able to work independently

• Excel at communicating with patients and other clinicians

• Qualified candidates must meet all clinical and educational requirements as outlined in the Clinician Employment Agreement

Compensation:

The United States new hire base salary target range for this full-time position is: $235,000-$300,000 + bonus + equity + benefits

Benefits & Perks:

In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:

• -Remote-first culture
• -401(k) savings plan through Fidelity
• -Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• -Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
• -12 weeks of 100% Paid Parental leave
• -Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
• -Work-From-Home reimbursement to support team collaboration home office work

Your recruiter will share more about the salary range and benefits package for your role during the hiring process.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community - no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.