Clinician Liaison (Remote)

Access TeleCare, LLC; Idaho; Remote; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

100% remote role

Flexible vacation and wellness days

Culture of ownership and transparency

Impact nationwide specialty careAccess

Zusammenfassung

Access TeleCare, LLC is seeking a detail‑oriented Clinician Liaison to support Behavioral Health Clinicians with onboarding and ongoing operational needs. This 100% remote role focuses on enabling providers to succeed and thrive within our telemedicine programs.

The position emphasizes end‑to‑end onboarding, collaboration with credentialing and training teams, and proactive customer support to drive service excellence across nationwide healthcare providers.

Qualifikationen

• 2+ years of experience in healthcare.
• Strong computer skills, including proficiency with Microsoft Office.
• Excellent communication and interpersonal skills.
• Highly detail‑oriented with strong organizational and time‑management abilities.
• Ability to work independently while collaborating effectively as part of a team.
• Ability to thrive in a fast‑paced, high‑growth, 100% remote environment.
• Ability to remain in a stationary position approximately 50% of the time.

Aufgaben

• Manage the end‑to‑end provider onboarding process.
• Conduct welcome calls.
• Set providers up in internal systems.
• Coordinate with credentialing, licensing, and training teams.
• Serve as the primary point of contact throughout onboarding.
• Continuously improve the onboarding experience to drive provider satisfaction, retention, and faster time to service.
• Manage the complete provider off boarding process in coordination with internal teams.
• Support active providers with operational needs (e.g., EMR access and troubleshooting).
• Perform other duties as assigned.

Kenntnisse

Healthcare experience

Excellent communication

Detail oriented

Time management

Independent and collaborative

Remote work capability

Organizational skills

Tools

Microsoft Office

Jobbeschreibung

Clinical Operations - BH US

Who We Are

Access TeleCare is the nation's largest provider of acute specialty telemedicine, with more than 2,600 telemedicine programs launched and partnerships with 1 in 5 U.S. hospitals across all 50 states. For more than 20 years, we've pioneered tech-enabled virtual care, now delivering more than 1 million patient encounters annually across specialties including behavioral health, neurology, hospitalist medicine, pulmonary and critical care, maternal-fetal medicine, infectious disease, cardiology, and nephrology. Our care reaches communities representing more than 65% of the U.S. population, many of them rural, underserved, or vulnerable. Our Telemed IQ platform enables life‑saving care across multiple specialties, and we're proud to be the first acute telemedicine provider to earn and continuously maintain The Joint Commission's Gold Seal of Approval.

We are looking for a detail‑oriented and dynamic Clinician Liaison to support our Behavioral Health Clinicians by ensuring a seamless onboarding experience and providing ongoing operational support. This role is central to the success of the service line's performance and clinical culture, proactively ensuring providers have what they need to succeed and thrive in their clinical work.

What You’ll Do

Provider Onboarding Support

• Manage the end‑to‑end provider onboarding process, including:
  • Conducting welcome calls
  • Setting providers up in internal systems
  • Coordinating with credentialing, licensing, and training teams
  • Serving as the primary point of contact throughout onboarding
• Continuously improve the onboarding experience to drive provider satisfaction, retention, and faster time to service

Provider Off boarding Support

• Manage the complete provider off boarding process in coordination with internal teams

Day-to-Day Provider Support

• Support active providers with operational needs as identified by the practice (e.g., EMR access and troubleshooting)
• Perform other duties as assigned

What You’ll Bring

• 2+ years of experience in healthcare
• Strong computer skills, including proficiency with Microsoft Office
• Excellent communication and interpersonal skills
• Highly detail‑oriented with strong organizational and time‑management abilities
• Ability to work independently while collaborating effectively as part of a team
• Ability to thrive in a fast‑paced, high‑growth, 100% remote environment
• Ability to remain in a stationary position approximately 50% of the time

Why Join Access TeleCare?

• 100% remote role
• Flexible vacation and wellness days—we value outcomes and balance
• A culture of ownership, transparency, and results - where the best ideas rise
• Opportunity to directly impact speciality care access nationwide

Access TeleCare, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.