Clinical Unit Coordinator - Patient Services & Admin

Penn Medicine; West Chester (Chester County); On-site; USD 38,000 - 48,000; Full time

Job summary

Penn Medicine is seeking a Unit Coordinator for the Clinical Decision Unit. This full-time role features 3/12 hour shifts, 7:00am–7:30pm with every third weekend and holiday rotation. You will manage general office duties, support order entry, and coordinate administrative tasks on the nursing unit.

Key responsibilities include greeting patients, handling calls, guiding visitors, assisting with discharge transport, and maintaining a neat, HIPAA-compliant unit environment.

Qualifications

• HS Diploma or GED is required.
• Healthcare experience preferred (0-1 year).

Responsibilities

• Greet patients and visitors on the unit with professional courtesy.
• Answer and route phone calls, relay messages accurately.
• Assist with order entry and coordination of administrative tasks.
• Support discharge transport and patient transitions.
• Maintain unit cleanliness and HIPAA-compliant privacy standards.

Skills

Customer service

Communication skills

Education

HS Diploma or GED

Job description

Penn Medicine is seeking a Unit Coordinator for the Clinical Decision Unit. This full-time role features 3/12 hour shifts, 7:00am–7:30pm with every third weekend and holiday rotation. You will manage general office duties, support order entry, and coordinate administrative tasks on the nursing unit.

Key responsibilities include greeting patients, handling calls, guiding visitors, assisting with discharge transport, and maintaining a neat, HIPAA-compliant unit environment.